Does BART Ever Consider Customer Convenience
This morning during the AM peak, one escalator at 12th Street was shut down for cleaning. I appreciate the cleaning but does this have to be done during the commute? Why can't this be done midday?
On another morning, again during the AM peak, I came up the escalator at Civic Center and got a face full of water spray imbued with piss, puke and gawd knows what all from the BART cleaners who were power cleaning the area around the escalators and spraying passengers as they came up the escalators. I chewed the guy(s) out. Does anyone in BART maintenance consider the passengers? Does this really have to be done during the peak periods? Does anyone think about what they are doing?