Overcharged / Double-Charged for EZ RIDER?
Has anyone else using EZ RIDER been overcharged / double-charged recently. I looked in my history and I was charged twice in one day for an autoload (no, I didn't use up $48 worth of credit on my humble commute - the same $5 commute I ride every day).
I've contacted BART customer service but haven't heard anything yet.
This seems to have happened at the same time that I noticed the new "Translink" sensors on the faregates.
Does anyone have any information about this?
Thanks
did you use a credit card? If
did you use a credit card? If so, initiate a charge back. That'll get their attention really quick. :-)